I received a damaged/wrong product.
We are sorry for your inconvenience. We know you must have been excited to open your box of goodness! Please write to us at firstname.lastname@example.org and we will arrange for a replacement ASAP!
How do I return a product?
Even though we’re sure you won’t want to return Yours personalised skincare, but just in case, you can write to us at email@example.com and ship back the products within 30 days of receiving it. We’ll straight away refund your entire amount. No questions asked.
Yes, it is that simple!
Yours Skincare Pte. Ltd.
231 Mountbatten road #01-06 Block D
Do you ship internationally?
Love is universal, so is Yours! :)
How much is shipping to my country?
The world has become a global village, but logistics are still a pain! We have a flat $5 shipping rate for orders below $99. For orders above $99, shipping is totally borne by us!
Which payments methods do you use?
You mean other than hugs?
We accept all major Credit cards - Visa, Mastercard, Amex as well as PayPal, Apple Pay and Google Pay!
I provided a wrong address, how do I change it?
firstname.lastname@example.org is your knight in shining armor (or Armani)!
Just write to us, if we haven’t shipped your order already, we’ll take care of it!
How do you secure my financial information?
All your information is encrypted. Credit card and debit card payments on our website are processed through Stripe which is a secure and trusted payment gateway used by leading e-commerce platforms like Airbnb, Warby Parker etc.
You don’t have to worry about anything anymore, including acne and wrinkles!
Are Yours products Paraben-free?
Two words- clean beauty!
Yours products are Paraben free as well as SLS and BHS free! You can learn more about our ingredients here.
Are Yours products cruelty free?
For sure. Animals are the cutest. We can’t bear to harm them!